Warranty
As part of our customer care programme, we’re proud to offer the UK’s best used car warranties from Evolution Warranties. These warranties not only cover a huge amount of vehicle, you’ll also get fantastic service and a huge range of other benefits for complete peace of mind. If you’d like to continue the superior protection for longer, please ask us about extending your cover.
What does my car warranty cover?
With Evolution Warranties, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them.
Our Ultimate & Advance policies cover thousands of mechanical, electrical and electronic components including many that are normally excluded by some other warranty companies. Essential covers a range of listed items and is designed with the older or higher mileage vehicle in mind.
What’s NOT covered?
Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.
Our Ultimate & Advance plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.
Essential only lists the covered items so anything not shown is specifically excluded.
What happens if my car exceeds the age and mileage parameters?
The age and mileage parameters of our standard car warranties only apply to the vehicle at the warranty start date. If you exceed these age or mileage parameters during your warranty term, don’t worry – your cover simply continues for the remainder.
The exception is where you have our Ultimate warranty, which includes wear & tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.
How many claims can I make?
You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.
How do I make a claim?
Before you have any work carried out, you must contact our claims team on 0333 3355616 or email us. We’ll need to provide authorisation to the garage for the repairs to be done.
Note: We won’t be able to pay for any repairs that are carried out without our authorisation.
Do I need to use one of your garages?
In most cases, you’ll be able to choose whether you use our car repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.
If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.
Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.
What does my car warranty cover?
With Evolution Warranties, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them.
Our Ultimate & Advance policies cover thousands of mechanical, electrical and electronic components including many that are normally excluded by some other warranty companies. Essential covers a range of listed items and is designed with the older or higher mileage vehicle in mind.
What’s NOT covered?
Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.
Our Ultimate & Advance plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.
Essential only lists the covered items so anything not shown is specifically excluded.
What happens if my car exceeds the age and mileage parameters?
The age and mileage parameters of our standard car warranties only apply to the vehicle at the warranty start date. If you exceed these age or mileage parameters during your warranty term, don’t worry – your cover simply continues for the remainder.
The exception is where you have our Ultimate warranty, which includes wear & tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.
How many claims can I make?
You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.
How do I make a claim?
Before you have any work carried out, you must contact our claims team on 0333 3355616 or email us. We’ll need to provide authorisation to the garage for the repairs to be done.
Note: We won’t be able to pay for any repairs that are carried out without our authorisation.
Do I need to use one of your garages?
In most cases, you’ll be able to choose whether you use our car repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.
If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.
Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.